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Making an impact and changing lives for the better, globally.

We focus on making a positive impact and changing lives for the better, expanding people’s options and horizons and improving the health of the planet. We transform businesses to be more efficient, sustainable and resilient.

Our Local Solutions

Helping customers achieve excellence through scalable onshore and offshore process outsourcing and data management services.

Ready to make an impact?

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    Meeting that sweet spot between BPO and Impact Services

    For more than 20 years, we have been serving global brands and specialized enterprises across 11 territories. ADEC Innovation’s advantage provides high quality, efficient, and cost-effective back office, customer service, data, and document management solutions to the world’s leading brands.

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    Industries We Serve


    Delivering solutions for payer, provider and ancillary organizations. Our healthcare solutions relieve medical personnel of administrative processes, working with teams and technologies to supplement staff and ensure an impact on service delivery.


    For over 30 years we’ve served as a trusted partner for global logistics organizations, providing back office, finance and accounting support to transportation providers, carriers, freight forwarders and logistics providers.

    Utilities and Telecoms

    Delivering effective and efficient customer service and back office support to control costs while improving efficiency and driving up NPS.

    Government Services

    For over 20 years we’ve been partnering with government and regulatory bodies to deliver trusted, secure outsourced customer service.

    Find Us

    ADEC South Africa

    The Lighthouse,
    6 West Park, Century City,
    Cape Town, Western Cape,
    7441, ZA

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    Global Delivery Solutions

    With our global footprint, we are addressing the growing environmental and social issues, partner with governments, enterprises, and coalitions in the delivery of different solutions want to make an impact.

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