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About Us

Established in 2022, in Cape Town, our South Africa operation delivers services and solutions as part of ADEC Workforce. Leveraging over 30 years of group experience, ADEC South Africa provides a range of business process outsourcing (BPO) services.

We use new technologies and data-driven insights to help organizations from across industries streamline operations and manage costs effectively.

Our services are underpinned by impact sourcing initiatives, creating employment for disadvantaged individuals in South Africa and globally.  

About ADEC Workforce

Our Services

Our South Africa operation supports a range of outsourcing services delivered by ADEC Workforce.

Finance and Accounting thumbnail
Finance and Accounting
Comprehensive finance and accounting solutions to streamline business operations.
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Human Resources
Outsource HR activities to enhance operational efficiency, reduce costs and elevate your business.
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CX & Customer Care
Delight customers across every touchpoint by outsourcing CX and customer care to an expert provider.
Process Management Services thumbnail
Process Management Services
Outsource administrative burden and focus on value-adding core activities.
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Practicing International Standards

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accreditation logo
accreditation logo

Explore all accreditations, certifications and standards practised at ADEC Workforce.

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Meet the ADEC South Africa Team

Navin Radhalal photo
Navin Radhalal
Country Head and VP for Digital & Technology Services
Harold Enriquez photo
Harold Enriquez
Research and Development Director
Debbie Vorster photo
Debbie Vorster
Marketing Operations Director
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Our Employees Benefit From

  • Training and development
  • Generous benefits
  • Collaborative environment
  • Deep industry expertise
  • Renowned business leadership
  • Purpose-driven workplace

What Our People Say

What Our People Say

"Being a part of ADEC Innovations is a fulfilling experience. Each day, I contribute to shaping a sustainable future, immersed in a vibrant culture that values diversity as a strength. The recognition and celebration of our hard work make it all the more rewarding."
Cindy Louis, Marketing Coordinator, ADEC South Africa

Expand Your Knowledge

Article How Impact Sourcing Companies are Advancing Resources for Impact Workers thumbnail
How Impact Sourcing Companies are Advancing Resources for Impact Workers
Case Study CDP Improves Scoring Efficiency with BPO Expertise thumbnail
CDP Improves Scoring Efficiency with BPO Expertise
Downloads GBS Insights: Socially Sustainable Outsourcing and ESG thumbnail
GBS Insights: Socially Sustainable Outsourcing and ESG
Article Why outsourcing is the answer to U.S. talent shortage thumbnail
Why outsourcing is the answer to U.S. talent shortage

Contact Us

ADEC South Africa

Century City Drive, 6 West Park,
Grand Central Precinct, Cape Town,
Western Cape 7441, ZA

SouthAfrica@adec-innovations.com

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