Contact Us

About Us

Since being established in Manila in 1996, our Philippines operation has expanded rapidly to include sites in Dumaguete and Silay. As part of ADEC Workforce, we leverage over 30 years of group experience to deliver exceptional business process outsourcing (BPO) solutions. 

We help organizations from across industries streamline operations and manage costs effectively. Our services are underpinned by impact sourcing initiatives, creating employment for disadvantaged individuals in the Philippines and globally.  

About ADEC Workforce

Our Services

Our Philippines operation supports a range of outsourcing services delivered by ADEC WorkForce.

CX & Customer Care thumbnail
CX & Customer Care
Delight customers across every touchpoint by outsourcing CX and customer care to an expert provider.
Finance and Accounting thumbnail
Finance and Accounting
Comprehensive finance and accounting solutions to streamline business operations.
Human Resources thumbnail
Human Resources
Outsource HR activities to enhance operational efficiency, reduce costs and elevate your business.
Process Management Services thumbnail
Process Management Services
Outsource administrative burden and focus on value-adding core activities.
View More

Award Winning Services Practicing International Standards

accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo
accreditation logo

Explore all accreditations, certifications and standards practiced at ADEC Workforce.

Learn More

Meet the ADEC Philippines Team

Jurgen Tanpho photo
Jurgen Tanpho
Head, ADEC Philippines
Arnel Esguerra photo
Arnel Esguerra
Head of Multiple Sites
Susan Macalinao photo
Susan Macalinao
AVP Operations
Rocky Lim photo
Rocky Lim
AVP Operations
Eddie Musico photo
Eddie Musico
VP for Workforce Solutions
Monica Villanueva photo
Monica Villanueva
Head of Legal
Mark AA Barro photo
Mark AA Barro
VP, Standards and Risk Management

Workforce Highlights

4.17

Average internal employee satisfaction score

3,400

Employees

90%

Workforce millenials and genZ

section bullet image

Our Employees Benefit From

  • Training and development
  • Generous benefits
  • Collaborative environment
  • Deep industry expertise
  • Renowned business leadership
  • Purpose-driven workplace

What Our Clients Say

"ADEC's remarkable blend of efficiency and friendly customer service helped transform our growth from a theoretical thing into a reality that propelled us forwards." -Anonymous

Expand Your Knowledge

Case Study CDP Improves Scoring Efficiency with BPO Expertise thumbnail
CDP Improves Scoring Efficiency with BPO Expertise
Article Why consider outsourcing in a recession? thumbnail
Why consider outsourcing in a recession?
Article Why outsourcing customer services delivers wider business benefits thumbnail
Why outsourcing customer services delivers wider business benefits

Contact Us

ADEC Philippines

Manila
Alabang Corporate Center
Km. 25 West Service Road
Cupang, Muntinlupa 1771
Metro Manila
+63 28775 0632
Manila@adec-innovations.com

Dumaguete
Portal West Bldg., 3rd Floor
Silliman Avenue corner Hibbard Avenue
Dumaguete City 6200
Negros Oriental
+63 287750632
Dumaguete@adec-innovations.com

Silay
Rizal Street
Brgy. III
Silay City, Philippines
+63 (34) 441 2944
Silay@adec-innovations.com

Get In Touch

Choose Other Location

aus-flag
Australia
egypt Flag
Egypt
uk-flag
UK
uk-ireland-Flag
Ireland
kenya-Flag
Kenya
south-africa-Flag
South Africa
philippines-Flag
Philippines
usa-Flag
USA

Stay up-to-date with industry insights from ADEC WorkForce

    Opt in to receive updates from ADEC Innovations related to your inquiry. You can unsubscribe at any time. Please review our Privacy Statement for more information.
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.