We help GBS and Shared Services to be true value centers with scalable, efficient outsourcing.
We’re listed among Impact Sourcing Specialists in Impact Sourcing State of the Market Report 2024, Everest Group, 2024.
Swing by our booth #529 to chat about GBS outsourcing, efficiency, and resilience.
Orlando, FloridaFor years, Global Business Services (GBS) and Shared Services operated behind the scenes, seen as cost centers. Now that’s changing. By streamlining processes, consolidating spend, and embedding technology, they optimize business to run at scale.
To put it simply: GBS and Shared Services don’t just support operations—they fuel growth. And that makes them the backbone of efficiency and real value centers.
The potential of GBS and Shared Services is undeniable, but growing challenges—talent shortages, operational complexity, tech shifts, and compliance demands—make it harder for organizations to keep up.
Many GBS leaders are realizing they can’t do it all alone. 50% of GBS organizations currently outsource, and 41% expect to increase outsourcing activities (State of the Shared Services & Outsourcing Industry Global Market Report 2024.)
In short, GBS outsourcing provides access to skilled talent, operational expertise, global locations, and advanced technology—helping GBS leaders stay focused on strategy, optimization, and business value.
With 30+ years of outsourcing experience and operations across six continents we deliver digitally enabled GBS outsourcing solutions tailored to the unique needs of Shared Services and GBS functions.
Our solutions sit across Finance and Accounting, HR, CX, and Back-office processes. And as an impact-focused outsourcing solutions provider we support GBSs in meeting sustainability and ESG goals.
Our score of 82 NPS reflects of our customer focus, and commitment to quality. We continuously innovate—because like our clients we’re focused on creating real, measurable value.
Our scalable and cost-effective GBS outsourcing solutions span the entirety of GBS and Shared Service operations.
From managing accounts payable and receivable to handling supplier relationships, we ensure seamless Procure-to-Pay (P2P) operations that optimize cash flow.
From order placement to credit management, our Order-to-Cash (O2C) outsourcing solutions enhance liquidity and working capital.
From general ledger management to reconciliation and compliance, and audit support our Record-to-Report (R2R) outsourcing solutions ensure compliant, accurate reporting.
From purchase order management to supplier performance management our Source-to-Pay (S2P) solutions enhance efficiency across the supply chain.
From talent acquisition to payroll and benefits administration our with Hire-to-Retire (H2R) outsourcing solutions ensure a seamless and compliant process for your workforce.
From quality assurance, supply chain and ESG data management, our scalable, impact-focussed outsourcing solutions support your strategic goals.
Streamline your procurement and supplier payments with Procure-to-Pay (P2P) outsourcing. From managing accounts payable and account receivable to supplier relationships, we ensure seamless operations that optimize cash flow.
Unlock revenue potential and elevate customer satisfaction with Order-to-Cash (O2C) outsourcing services. From order placement to credit management, we ensure seamless operations that optimize cash flow.
Turn financial data into actionable insights Record-to-Report (R2R) outsourcing. From general ledger management to reconciliation as well as compliance and audit support, we ensure compliant, accurate reporting for improved decision-making.
Optimize procurement and supplier relationships with Source-to-Pay (S2P) outsourcing. From purchase order management to supplier performance management, we deliver enhanced value, and operational effectiveness.
Manage your entire employee lifecycle effortlessly with Hire-to-Retire (H2R) outsourcing services. From talent acquisition to learning and development as well as payroll and benefits administration, we ensure a seamless and compliant process for your workforce.
Optimize your back-office operations with Business Process Management (BPM) outsourcing solutions. From quality assurance, supply chain and ESG data management, our scalable, impact-focussed outsourcing solutions support your strategic goals.
Our global footprint and 4200+ team members ensure we’re equipped to provide organizations and their GBS functions with support as they scale up and down.
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We ensure 24/7 coverage, follow-the sun capabilities and deliver right-shore support with delivery centers in the Philippines, Kenya, Egypt, Colombia, Ireland, USA and beyond.
We provide solutions across traditional GBS and Shared Services functions like HR and Finance and Accounting as well as Sustainability solutions.
Comprehensive finance and accounting solutions to streamline business operations.
Outsource HR activities to optimize efficiency, reduce costs, and elevate your business.
Outsourcing your customer service challenges to the right provider creates new opportunities.
Outsource supply chain and ESG data management and focus on value-adding core activities.
We help global organizations across various industries – logistics, banking and finance, consumer and high-tech and more.
Outsourced back office, finance and accounting support to transportation providers, carriers, freight forwarders and logistics providers.
Outsourced CX and customer service solutions for enhanced customer experience and NPS improvements.
As an ISO27001 and PCI-DSS certified outsourcer, we provide BFSI clients with back-office support and contact centre solutions that ensure the security of customer information and client data.
Working with tech companies and IT hardware and software providers to deliver CX solutions, customer support and technical support services.
A comprehensive suite of outsourced HR support from back-office activities such as digitization of employee records, payroll and benefits administration to Voice Support for HR enquiries.
For over 20 years, we have partnered with government and regulatory bodies to deliver trusted, secure outsourced customer service and document management.
Outsourced healthcare solutions for payer, provider and ancillary organizations designed to relieve administrative burden, supplement staff and impact service delivery.
Bespoke BPO solutions for clients' needs – back office, customer care and finance and accounting expertise are transferable across industries and business sizes.
Empowering people and communities with limited economic opportunity is at the heart of Impact Sourcing.
We’re listed among Impact Sourcing Specialists in Impact Sourcing State of the Market Report 2024, Everest Group, 2024.
For decades, leading brands and specialized enterprises have trusted us to deliver remarkable outcomes through outsourced services.
Our reputation and credibility are as important to us as they are to you! We practice international standards across award-winning services – giving you piece of mind that our outsourcing solutions meet the highest standards, and are efficient, compliant and secure.
We’re engaged in the Shared Services and GBS space as event partners, keynote speakers, association members, and collaborators with leading analysts. This keeps us at the forefront of evolving needs, ensuring future-ready, value-driven GBS solutions.
BPO practices have evolved significantly. Shifting from focusing on pure cost-saving measures to value-adding activities and strategic partnerships that enhance efficiency and innovation and deliver impact through sustainable practices. Stay abreast of the latest BPO industry with our knowledge resources.
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A purpose-driven provider of Global Business Services solutions that advances sustainable business and operational practices by transforming risk into positive impact and value.
Do you have a solution that would make a good addition to the ADEC Enterprise Marketplace? Fill out the form below and we will be in touch within the next 1-2 business days.
Do you have a solution that would make a good addition to the ADEC Enterprise Marketplace? Fill out the form below and we will be in touch within the next 1-2 business days.
Land Conservation & Sustainable Agriculture Training
Our training programs focus on empowering stakeholders to adopt sustainable land management, agriculture, and conservation practices.
Marine & Ocean Management Training
ADEC offers training for marine conservation, sustainable fisheries, and ocean resource management, aimed at preserving marine biodiversity and ensuring sustainable use of marine ecosystems.
Urban Sustainability & Smart City Training
Our urban-focused training programs help cities and urban projects adopt sustainability measures, enhance resilience, and implement green infrastructure.
Circular Economy & Resource Efficiency Training
ADEC provides training and education to help organizations transition to circular economy models, focusing on resource efficiency and sustainable supply chain practices.
ADEC offers expert project implementation and management support for organizations and companies creating measurable environmental and social impact. We provide hands-on management and oversight to ensure that sustainability-focused initiatives across land, ocean, urban environments, and the circular economy are successfully executed. Our services ensure that projects deliver on their impact goals, remain on budget, and comply with regulatory and sustainability standards.
Land Conservation & Sustainable Agriculture
ADEC provides management services for projects focused on land restoration, agriculture, and biodiversity conservation, ensuring sustainable practices are implemented effectively.
Marine & Coastal Restoration
For marine and coastal projects, ADEC offers specialized management services to protect ocean biodiversity and promote sustainable use of marine resources.
Urban Sustainability & Smart Cities
ADEC provides management services for urban sustainability projects, ensuring the successful execution of climate resilience initiatives, smart city technologies, and infrastructure improvements.
Circular Economy & Waste Management
ADEC offers project management for circular economy initiatives, focusing on recycling, waste management, and sustainable supply chains.
Land Conservation & Sustainable Agriculture
Our programme management services for land- based projects focus on restoring ecosystems, enhancing carbon sequestration, and promoting sustainable agricultural practices.
Marine Conservation & Blue Carbon
For marine and coastal projects, ADEC provides programme management expertise to help protect ocean ecosystems and increase carbon capture in marine environments.
Urban Sustainability & Green Infrastructure
We support urban sustainability initiatives by managing projects that promote climate resilience, reduce environmental footprints, and improve resource efficiency in cities.
Circular Economy Projects
ADEC provides expertise in managing projects that support the transition to a circular economy, from infrastructure development to innovative technologies and sustainable supply chains.
ADEC offers cutting-edge Data & Technology Solutions designed to support impact investors in monitoring and managing sustainability projects. Our solutions leverage advanced technologies, such as satellite monitoring, IoT, blockchain, and data analytics, to provide real-time insights into environmental and social impact. These tools enable investors to make informed decisions, track project progress, and ensure that investments deliver measurable, positive outcomes across land, ocean, urban, and circular economy projects.
Land Conservation & Sustainable Agriculture Technology
We provide advanced technological tools to monitor and manage land conservation and sustainable agricultural projects, ensuring real-time tracking of environmental impacts.
Marine & Ocean Monitoring Technology
For ocean and marine conservation projects, ADEC offers cutting-edge technologies to monitor marine ecosystems and ensure the sustainable management of ocean resources.
Urban Sustainability & Smart City Technology
ADEC provides advanced data and technology solutions to help cities and urban projects enhance sustainability, improve efficiency, and build resilience against climate challenges.
Circular Economy & Supply Chain Technology
ADEC offers innovative technology solutions to drive transparency, traceability, and sustainability within circular economy projects and global supply chains.
ADEC provides policy development and advisory services to guide companies, organizations, and projects driving positive environmental and social impact. We support impact investors and their investees in shaping, implementing, and aligning policies that promote sustainability across land management, ocean conservation, urban resilience, and the circular economy. Our expertise ensures that projects not only meet regulatory requirements but also lead the way in sustainable innovation and practice.
Land Conservation & Sustainable Use Policies
We offer expert advisory to support sustainable land management practices that enhance environmental resilience and biodiversity while ensuring long-term sustainability.
Ocean & Marine Conservation Policies
For organizations committed to protecting marine environments, ADEC provides guidance on policy development that safeguards ocean ecosystems and supports sustainable marine economies.
Urban Sustainability & Smart City Policies
Our advisory services in urban sustainability help cities and urban projects design and implement policies that promote energy efficiency, climate resilience, and sustainable growth.
Circular Economy & Waste Management Policies
ADEC supports organizations in developing policies that promote circularity, reduce waste, and encourage sustainable procurement practices.
ADEC offers a suite of Impact Measurement & Reporting solutions designed to help impact investors evaluate the environmental and social outcomes of their investments. Our services are tailored to assess projects across land, ocean, urban sustainability, and the circular economy, providing transparent and reliable data that ensures measurable impact. We enable investors to track key performance indicators (KPIs), monitor progress, and report on the tangible impact of the projects they fund.
Land Conservation & Reforestation Metrics
We provide detailed measurement and reporting on land-based projects, focusing on carbon capture, water use, and ecosystem restoration.
Marine Conservation & Blue Carbon Monitoring
For ocean and marine projects, we specialize in tracking the health of marine ecosystems and quantifying carbon capture in coastal environments.
Urban Sustainability & Climate Resilience Reporting
ADEC offers impact measurement services for urban sustainability projects, focusing on energy efficiency, emissions reductions, and climate resilience.
Circular Economy & Waste Management Metrics
For circular economy projects, we provide specialized measurement and reporting on waste reduction, resource efficiency, and supply chain sustainability.
Land Conservation & Sustainable Use
We support land conservation projects by helping investee companies and organizations secure the funding they need to achieve their goals in sustainable land management.
Ocean Conservation & Blue Economy
For organizations focused on marine conservation and sustainable ocean use, ADEC offers specialized support in accessing critical funding sources.
Urban Sustainability & Green Infrastructure
Our services empower projects that aim to transform cities into sustainable, climate-resilient urban areas through access to specialized funding and investment.
Circular Economy & Waste Management
For organizations focused on reducing waste and promoting circular economy practices, we provide support to access funding and financing mechanisms.