Matt provides global leadership for Workforce Solutions, delivering high quality BPO, GBS, and CX sustainable solutions to ADEC’s clients around the world. A member of the ADEC Global Leadership Team, Matt is a champion of ADEC’s Impact Sourcing initiatives.
Matt has over 20 years’ experience in outsourcing and business leadership. His background is in service management, including BPO, IT, and CX outsourcing, with a passion for operational excellence, best practice, and driving continual improvement. He has partnered with some of the world’s most successful companies, helping them improve efficiency, reduce cost, drive innovation and expand their global footprint, while improving quality and customer experience. During his career he has setup and run successful operations in multiple near shore and offshore locations around the world. Prior to joining ADEC Matt was COO of Transcosmos Europe.
Matt enjoys the outdoors, e.g. walking and running with his Border Collie, Willow. An avid mountain biker, Matt spends most of his free time with his active family including two sporty school age kids.
Matt Clarke
